For Information, you may have:
We aim to respond within 10 working days. (Missed Bins within 3 working days)
Replacement Black/Refuse and Blue Lid bins and repairs are free of charge.
Replacement black bins have a capacity of 140 litre/180 litre (Note: 240 litre black bins are at many properties but this size is no longer available).
Replacement Green and Blue Lid bins have a capacity of 140 litre/240 litre.
Your bin must be put out for collection no later than 7.30am. Bins must be placed at the back of the footpath outside your home. We do not collect rubbish left next to bins.
For Information: Bins not presented, as stated above, are monitored/recorded by the Bin Collection crew during collections on the day. Therefore, missed bin reports cannot be taken until the next working day following scheduled collection.
BIN SIZES CAN BE FOUND ON THE FRONT RIGHT CORNER OF THE BIN (not on the lid) - there is an impression mark giving the size.
For Information: We send out the largest size bin we have unless a Customer specifically requests a Smaller Bin or want their bin swapped.
Blue and Green Bins - 2 sizes available - 140 litre/240 litre
Black Bins - 2 sizes available - 140 litre/180 litre (Note: 240 litre black bins are at many properties but this size is no longer available)
NOTE: Please submit each request for service on a separate form. Thank you.